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BSB61015 Advanced Diploma of Leadership & Management
BSBINN601 Lead and Manage Organisational Change
Assessment 3 Implement Change Management Strategy
Submission details
This assessment task must be submitted online by the due date specified by your Trainer/Assessor and Assessment Plan for this unit of competency. Any variations to this arrangement must be approved in writing by your assessor.
Submit a file with the required evidence attached as per
- Specifications below
- Acknowledgement of original work, free from plagiarism as per Assessment Plan
- Special needs (considerations if required see Access & Equity Policy)
- Naming document files when submitting assessments (check Assessment Plan)
- Identifying the Unit, Assessment Number, student name, student number, date and page number (preferably) in the Footer
- Assessor’s additional and particular instruction/s.
Performance objective
The candidate will demonstrate the skills and knowledge required to implement a change management strategy.
Assessment description
Using the scenario information supplied, the candidate will conduct an implementation review. The candidate will then consult with a union representative and General Manager to receive input and develop a revised communication plan. The candidate will action the revised plan by delivering a 10 minute information session to employees. Finally, the candidate will consider making final revisions to the communications plan and overall project plan and seek approval from the General Manager.
Procedure
- Review the simulated workplace information for Fast Track Couriers.
- Following the communications plan provided in Appendix 4, develop a survey to gather feedback from employees.
- Meet with General Manager (your assessor) to receive and discuss the results of the survey. Anticipate possible resistance by this stakeholder and promote your plans to gain acceptance. Ask for additional input to help you revise your change management communications strategy.
- Draft revised communications plan and overall project plan (from Assessment Task 2) in consideration of barriers identified through consultation process (with your assessor acting as a union representative) and those identified in risk analysis provided in Appendix 3. Highlight strategic elements in your plan which you will deploy to gain trust and acceptance of change. Ensure you consider the needs of all stakeholders to gain support for planned changes.
- Meet with General Manager (assessor) to discuss ideas for revised communications plan and overall project plan based on feedback.
- Discuss the needs of all stakeholders.
- Discuss creative technique, activity or tactic you will use to gain trust and acceptance in the 10 minute information session you will deliver.
- Ensure you anticipate possible resistance by this stakeholder and promote your plans to gain acceptance.
- Develop a plan for a 10 minute information session for truckers. Include an outline of what activities you will be doing, how long and how the activity will achieve the goal of employee acceptance of change process. Ensure you anticipate possible resistance from these stakeholders and plan to overcome resistance.
- Deliver session to employees (your assessor/other people enlisted by the assessor to perform in the role of employees). Ensure you take a consultative approach to the session and invite participation, questions, input, etc. and ensure you incorporate a creative technique, activity or tactic in the session.
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