Acer Chromebook 15 C910-C453 Troubleshoot
Acer Chromebook 15 C910-C453 Troubleshooting
When you are troubleshooting a device to resolve all the troubles you must initiate with proper setup and also take up the device manual with you for the reference.
Fixing Trackpad issues:
A Chromebook works via touchpad or the Trackpad, but at times it does not respond to the user touch. There can be a hardware issue or any software issue due to which this hassle is occurring. You must make sure that there is no dust or dirt on the touchpad and also turn off the device and then turn it on, this will be a type of soft reset.
If the Chromebook does not turn on:
Users often make general mistakes unknowingly with their respective devices, which leads to further issues and troubles. If you charged your Chromebook overnight and it is not starting up then you need to initiate a booting process. It will be a hard reset in which any of your data will not be lost in any condition. To do so: turn off the Chromebook and hold down the refresh button & power button simultaneously for a while.
Fixing the Chromebook battery that won’t charge
This is another issue that needs to be fixed with your model of the Chromebook. Try to put any other Chromebook charger and check if it works, if it does then you need to change or replace your existing charger. You can also try to look into any battery issue and then rectify it accordingly.
If the Chromebook screen is frozen:
It can be very irritating when you are unable to do anything with your device due to the screen being lagged or frozen. Try to analyze the culprit behind the issue and see what is causing the freeze. There could be some software or the hardware snag. You must unplug any hardware device attached to the Chromebook so that the glitch can be resolved.
Operating system not working properly:
In most of the above methods, what you did was the normal troubleshooting by turning the device on and off. But in the case of the operating system problem, you will need to recover the Chromebook. You must back up all the necessary data before recovering.
This was simply a kind of primary troubleshooting that you performed. It is strongly suggested that you must get in touch with Acer Chromebook customer service to fix any other remaining issues that are troubling you. The service stays accessible 24×7 online.
Source : https://www.getcontactnumber.com/computer/acer-customer-support/
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