Total Quality Management (TQM)
How can Total Quality Management (TQM) strengthen performance in Government or public organizations?
–Which areas of Government have adopted TQM?
Instructions:
Create a Five Paragraphs themed response to each of the two discussion questions above. The response should be well crafted.
The reading is Rainey, Hal, Understanding Managing Public Organizations, 5th Edition, 2014.
Provide at least three references the one above can count as one of the references.
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