Unit 11 Strategic Quality and Systems Management

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HUMAN RESOURCE MANAGEMENT INSTITUTE (HRMI)

PEARSON BTEC LEVEL 7 – EXTENDED DIPLOMA IN STRATEGIC MANAGEMENT AND LEADERSHIP 

Unit No/Title: Unit 11: Strategic Quality and Systems Management                   Unit Code: H/602/2327 

Assignment No: 1/1                                           Assignment Title: Implementing Strategic Quality                                                 Change

Grading Opportunities Available

Outcomes/ Grade Descriptors	LO 1.1	LO 1.2	LO 2.1	LO 2.2	LO 3.1	LO 3.2	LO 3.3	LO 3.4	LO 4.1	LO 4.2	LO 4.3
	Ö	Ö	Ö	Ö	Ö	Ö	Ö	Ö	Ö	Ö	Ö
Outcomes/ Grade Descriptors	LO 5.1	LO 5.2
	Ö	Ö

 Date Set: 11^th February 2018                                                                               Due Date: 18^th March 2018        

Student ID / Name:  _______________    Signature: ___________              Contact No: __

Submission Status: Please ü        Date of Submission: _________________             Received by: ___

1st Submission

Redo Submission

Late Submission* (One Month)

Late Submission* (Three Months)

*Receipt No: …………

Outcomes/ Grade Descriptors	LO 1.1	LO 1.2	LO 2.1	LO 2.2	LO 3.1	LO 3.2	LO 3.3	LO 3.4	LO 4.1	LO 4.2	LO 4.3
Outcomes/ Grade Descriptors	LO 5.1	LO 5.2

Assessor (Name):                      Signature: ____________________                     Date: __/__

Internal Verifier (IV) Comments:

 

IV (Name):                                Signature: ____________________                     Date: __/_

Unit No/Title: Unit 11: Strategic Quality and Systems Management                   Unit Code: H/602/2327

Assignment No: 1/1                                           Assignment Title: Implementing Strategic Quality

Statement of Authenticity: I certify that this is my own work. The work has not, in whole or in part, been presented or published elsewhere. Where material has been used from other sources it has been properly acknowledged. If this statement is untrue I accept that I have committed an assessment offence.
………………………………………………………….. Registration Number		……………………………………………. Signature

 ASSIGNMENT INSTRUCTIONS                                                  

THIS IS AN INDIVIDUAL ASSIGNMENT.

 YOUR ATTENTION IS DRAWN TO THE INSTITUTE REGULATIONS REGARDING PLAGIARISM

ASSIGNMENT INSTRUCTIONS

• You should submit the assignment on or before the given due date.
• This is a take home assignment.
• Soft copies (WORD FORMAT) to be emailed to assignments@hrmi.lk. Email subject line must carry your name and module name / course name.
• All assignments should be spiral bound with black hard cover as the last sheet.
• A hard copy of the first page of this document and feedback sheets to be attached to the assignment front with your details.
• Clearly label the CD with your student registration number & module name and attach it to the back cover of your assignment.
• Multiple submissions for higher grading are not allowed.
• Late submissions: If you do not submit your assignment on given deadline, you will be required to pay Rs.2,000 as LATE SUBMISSION FEE. Late submission period is one month.
• In the case of a late submission your grade will be capped at ‘Pass’
• Submissions made after the late submission period will involve a penalty of Rs. 5,000. ( LATE SUBMISSION PENALTY)
• Submissions made after Three Months from the original due date will not be accepted and treated as a referral.
• If you are unable to handover your assignment on time, and have a valid reasons such as critical illness, you are required to apply in writing for an extension in advance, supported by appropriate evidence.

Resubmission opportunity

• An assignment provides the final assessment for the relevant learning outcomes and is normally a final assessment decision. A student who, for the first assessment opportunity, has failed to achieve a Pass for that unit specification shall be expected to undertake a reassessment.

– Reassessment for course work, shall normally involve the reworking of the original task.

–            For examinations, reassessment shall involve a new question paper.

– A student who undertakes a reassessment will have their grade capped at a Pass for that unit.

​- ​In the event you are required to ‘redo’ a particular Learning Outcome / Task of an Assignment submitted by you, you are requested to collect your  ​’​redo​’​ assignment from HRMI office (Polhengoda) and resubmit it within a month from the email notification.

​-​ All the redo work must be printed in a light colour paper and stapled to the particular re-do section while the previous work is remaining in the assignment.

• ​If you do not submit your ‘redo’ assignment within the stipulated time period, late submission conditions will be applied. 

Repeat Units

• A student, who, for the first assessment opportunity and resubmission opportunity, still failed to achieve a Pass for that unit specification, is required to re attend the module.
• The student must study the unit again with full attendance and may be required to make a payment of the unit fee.
• The overall unit grade for a successfully completed repeat unit is capped at a Pass for that unit.
• Units can only be repeated once
• Non submission of work without valid reasons will lead to an automatic REFERRAL requiring submission of the assignment with the next batch. 

Report writing guidelines

1. Every assignment should have an Introduction and Conclusion.
2. The standard Table of Contents should be generated.
3. Paper Size – A4 Single Side Print
4. Main heading Font: Arial; Size 16
5. Sub Heading Font: Arial; Size 14
6. Body Text Font: Arial; Size 11
7. Line & Paragraph spacing: Single Line.
8. Margins: Top: 1” Bottom:1”  Left:1”  Right:1”
9. Footer: Include the page number on the Right side.
10. All sections should have continuity and pages should be clearly labelled.

Referencing: Students are required to use Harvard Referencing System; Maximum similarity allowed would be 15%.

Assignment:

You are required to look at the existing operations and quality management practices in your organisation in order to improve quality management strategies. From your research, you will make proposals to achieve a higher level of sustainable quality in the organization, ensuring that proper monitoring systems are in place.

If you do not have the access to your own organisation, you may select an organisation you are familiar with.

Task 1 (AC 1.1 and 1.2, AC 2.1 and 2.2)

You are asked to research into operations management and quality management in your organization and how they link to and impact on the strategic management objective of the organistion

You should

1. Explain the importance of effective operations management in achieving organisational objectives.
2. Evaluate the success of operations management in meeting the  organization’s strategic management objectives.

1. Explain the importance of effective quality management in achieving organisation’s objectives.
2. Evaluate the success of existing quality management processes in meeting organisation’s strategic management objectives.

Task 2 (AC 3.1 and 3.2, 3.3, 3.4, 4.1 and 4.3)

You are asked to  develop a plan for strategic change  in your organization taking into account the resource implications involved in the proposed change process,

You should

1. Plan a strategic quality change that aims to improve organizational performance. The plan needs to be action orientated, detailed, and include SMART targets. It should clearly define the resources, tools and systems that will support the business processes involved in the quality change process.
2. Evaluate the implications of planned strategic quality change and design systems that will monitor the implementation of planned strategic quality change.

Task 3 (AC 5.1 and 5.2)

You are asked to review the results of your strategic change proposals in the organization and to make further recommendations on future development of this area of change

You should

Evaluate the outcomes of the implementation of strategic quality change and make recommendations on how further improvements can be made. The improvements recommended need to clearly align with organisational objectives

Task 4 (AC 4.2,)

You are asked to be able to understand how to establish and maintain a quality culture in your organization

You should

Demonstrate how you embedded a quality culture into the organisation.

Feedback

Learning Outcomes	Feedback
1.1 Explain the importance of effective operations management in achieving organisational objectives
1.2 Evaluate the success of existing operations management processes in meeting an organisation’s overall strategic management objectives
2.1 Explain the importance of effective quality management in achieving organisational objectives
2.2 Evaluate the success of existing quality management processes in meeting an organisation’s overall strategic management objectives
3.1 Plan a strategic quality change to improve organizational performance
3.2 Define resources, tools and systems to support business processes in a strategic quality change
3.3 Evaluate the wider implications of planned strategic quality change in an organisation
3.3 Design systems to monitor the implementation of a strategic quality change in an organisation
4.1 Implement a strategic quality change in an organisation
4.2 Embed a quality culture in an organisation to ensure continuous monitoring and development
4.3 Monitor the implementation of a strategic quality change in an organisation
5.1 Evaluate the outcomes of a strategic quality change in an organisation
5.2 Recommend areas for improvement to a strategic quality change that align with organisational objectives

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