University-of-Phoenix CMGT 445 Homework Help Part 2

Get help for University-of-Phoenix CMGT 445 Homework Help. A successful program must train the users, maintainers, and managers on the system being implemented. People are resistant to change for many different reasons, and training helps establish acceptance of new technology. Conduct a search on the concepts of “just-in-time training” and “train the trainer.” Based on your research, explain why these concepts are important. Creating a help desk or support desk may be an essential component of your system implementation in providing immediate support for your customer base using the new technology. Conduct a search on various help desk implementations. Based on your research, discuss the different areas of help desk support, such as the various levels (Level 1, 2, and 3), as well as in-house or outsourced help desk. Discuss the concerns of trying to maintain multiple baselines of your system. Discuss the tradeoffs of using already developed online training, such as Udemy, versus in-house training development.

Your project is having major cost overruns during the development and testing phase. More resources and funding are now being shifted from training and documentation budget to the testing budget. Discuss some methods to minimize the impact of budget cuts when developing a training plan and how you will provide documentation support. Discuss what you learned from this interview in aiding you in the development of a good support plan. Discuss what role users have in the training development/implementation for information systems. When is the optimal time to engage training in the implementation plan? What role do users have in the support plan development for information systems? Continuing with the paper developed in Weeks One, Two, and Three, add an additional 2 to 3 pages (700 to 1,050 words) describing your plans for training employees and preparing them for system changeover. Develop a schedule of activities to prepare for training and to conduct the training.

Describe the resources that will be needed for training, including training materials, the training methods to be used, and training schedules for each of Brewton’s locations. Explain how training can be organized to provide training and keep the business operating. Prepare a 4- to 5-slide PowerPoint® presentation that will provide general information to the company employees about how the startup of the new system will affect them and what to expect in each of the stages of deployment. Prepare a project budget itemizing each area of expenditure required to complete the application implementation. Describe the proposed implementation project approval process, identifying stakeholders who will authorize the project team to go forward with the plan. Incorporate feedback from your previous assignments. Format your paper consistent with APA guidelines. Update your project plan to include the tasks associated with this assignment. Zip your assignment into one file. CMGT 445 WEEK 5 Supporting Activity: Disaster Recovery Plan.

As you have learned about disaster recovery, discuss some key questions to consider. Provide your thoughts based on what your organization does related to disaster recovery. Describe what you personally do with your own computer. What are some options to consider for an organization to support disaster recovery? In selecting appropriate back-up media, what are some questions that should be considered? What issues should your backup strategy address? Discuss how professional organizations foster continual learning. Give two examples of professional organizations that benefit both the employee and employer. Discuss how you would prioritize different types of maintenance changes given only a limited number of changes can be implemented in each version release. To help formulate your response, conduct a search on the maintenance of software, including corrective, adaptive, perfective, and preventive maintenance. The automated system that your company acquired from an external developer has been a year in development and there are many outstanding issues with the application during acceptance testing.

Pressure from the organization is such that the system has to be accepted now with defects as your company’s business is at risk in the marketplace without the system. In addition, the requirements of the business model have changed while the project timeline has slipped, and the business did not go back to the developer to add the new requirements due to cost and schedule impact. You are now tasked with maintaining the system, discuss how you would address known issues and how you prepare for any unknown issues yet to be revealed. How do you prioritize the issues? What additional changes can you expect to occur during the maintenance of the systems? Discuss what role users have in identifying future enhancements to information systems. How do you capture system enhancement requests and prioritize for the future? Provide a 1- to 1.5-page Executive Briefing describing plans for moving the organization from the current business operating environment to the new one. Describe the resources that will be needed for supporting the system during the startup period.