Technology Systems Implementation – Travel Tours
Travel Tours specializes in personalized travel packages at popular prices, and the company operates 12 offices in major U.S. cities. A key selling point is the company’s client management database, which includes preferences such as airline seating choices and favorite hotels.
Travel Tours purchased a client management software as an off-the-shelf vendor package and modified the program to meet the company’s needs. The package has been operational for one year and has performed well. Travel Tours, however, is in the process of expanding its operation to include six additional locations. You have been called in as a consultant to help the company make some decisions about IT support.
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